All issue topics
In Progress

Issue status

In-progress issues

Once a manager assigns a vendor, schedules a repair, or begins investigation, an issue moves to 'In progress'. This gives residents visibility that the problem is being handled — even before it's fixed.

What it means

  • •A responsible party has been assigned.
  • •A vendor visit or repair may be scheduled.
  • •Comments should include expected completion date.

FAQ

Why is my issue stuck in progress?

Common reasons include vendor lead times, warranty waits, and coordination with insurance. Managers should post updates in the issue thread.

Related resources

For condo managersAssign vendors and post visible progress updates.Fee splitterSplit in-progress repair costs by permillage.Paperless meetingsKeep vendor decisions traceable end-to-end.

Browse in-progress issues by category

Maintenance issues

Reporting and tracking condo maintenance requests.

Noise complaints

Handling noise disputes between neighbours.

Safety and security

Fire, security, and emergency-related issues.

Amenities and common areas

Issues with pool, gym, elevator, and shared spaces.

Cleanliness and waste

Garbage, recycling, and cleaning-related issues.

Parking and access

Parking violations and garage access issues.

Other statuses

Open issuesResolved issues