All issue topics
Issue category
Maintenance issues
Maintenance issues cover the day-to-day upkeep of shared building systems and areas — from a flickering hallway light to a leaking roof. Structured reporting keeps small problems from becoming expensive repairs.
Common examples
- •Broken hallway or garage lighting
- •Leaking pipes in common areas
- •HVAC or heating system failures
- •Damaged mailboxes, doors, or intercoms
- •Roof leaks and facade cracks
How to report it well
- Describe the exact location (floor, unit, common area).
- Attach a photo or short video so the manager can triage without a visit.
- Rate urgency — safety issues should always be marked high priority.
- Track status until the vendor closes the ticket.
FAQ
Who pays for maintenance in a condo?
Shared-area maintenance is funded by the condo's operating budget from monthly fees. Repairs inside a unit are the owner's responsibility.
How fast should a manager respond?
Safety issues (water leaks, no heat, broken locks) should get an acknowledgement within a few hours. Non-urgent items typically within 1–2 business days.